• Performs on-site property maintenance functions.
• Composes and prepares correspondence for staff and leadership from drafts, notes, disks and/or network.
• Edits reports and correspondence for style and correct English usage, grammar, punctuation, and spelling.
• Answers the telephone and responds to inquiries from the public, members and staff as appropriate.
• Represents the CTA and provides assistance to members and chapter leaders requesting Association services, benefits and programs.
• Processes GLS referrals as directed by UniServ staff.
• Makes timely referrals to appropriate staff and/or ensures inquiries receive a response in absence of person(s) to whom assigned.
• Compiles information and creates/maintains databases using current technology.
• Schedules appointments, travel arrangements as requested and maintains office calendars for assigned staff.
• Arranges and prepares for meetings and workshops and performs other required logistics.
• Assists Service Center Council, CTA and NEA elected leadership in the Association's governance operation as directed through assigned UniServ staff.
• Provides assistance to the Governance Department in the coordination of State Council and the NEA Representative Assembly elections.
• Provides assistance to the Governmental Relations Department in the coordination of the CTA Legislative Recommendation Program as directed through assigned staff.
• Opens and processes mail including electronically transmitted materials.
• Edits to final form minutes of meetings.
• Establishes and maintains files and records.
• Maintains office telephone answering system.
• Performs logistical functions as assigned for conferences coordinated by the region.
• Plans, coordinates and follows through on large logistical projects.
• Performs designated office errands.
• Performs office management duties for RRC.
• Performs other appropriate duties as assigned.

Qualifications:

• AA Degree and one (1) year of relevant experience.
  Or, high school diploma/G.E.D. and four (4) years of relevant experience.
• Ability to learn and communicate CTA structure, policies, and procedures, programs and services.
• Excellent communication skills, oral and written.
• Excellent interpersonal skills.
• Ability to follow through on work assignments with little supervision.
• Ability to operate generally used office machines.
• Proficient word processing skills with minimum keyboarding speed of 55 wpm.
• Proficiency in the use of computer technology and the ability to learn and use the Association's software programs.
• Ability to prioritize multiple projects and adapt to changes in priorities.
• Ability to work well under considerable pressure, respond to emergencies, and solve routine office problems independently.
• Ability to work overtime as needed.